Driver Support

Important Information 8

• Delivering Alcohol and Tobacco Guidelines
• Making Safe Deliveries
• Customer Interactions
• Vehicle Cleanliness
• Background check

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General Issues 6

• I have too many groceries to fit in my car, what do I do?
• Bad weather
• I forgot an item in my car after I delivered, what should I do?
• I’m going to be late for a delivery. what can I do?
• Delivery has no name after I have accepted

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Common phone and app issues 8

• I can't sign in
• My App Keeps Crashing or Freezing. What Do I Do?
• My iPhone/Android phone says “Network Error” If your app displays a network error message, try the following:
• GPS Did Not Load Properly
• Permission Setting for Android

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Legal 3

• Banking Terms and Conditions
• Privacy Policy
• Unemployment Questions from Drivers