Once you have arrived at the store use “I'M HERE” to alert the retailer and Skipcart that you have arrived at the pick up location. (For grocery deliveries you will need to put in your parking spot # and a store associate will bring out your order and load your car. For Automotive, Food, Retail and Catering orders you will need to enter the retail location to collect the items.)

  • You can assist the store associate in loading your orders to ensure orders are properly placed and separated.

  • Place deliveries securely to not have them fall over and spill in transit.

  • For certain order types, you will have to confirm that you have received all items in the order. Please ensure you were given all items and "CONFIRM ITEMS" by clicking the blue circles.

  • One all items are confirmed, then use “PICKED UP” to show the navigation option to begin your journey to the customer's address. This is important as it lets the customer know you are on your way. Please DO NOT mark the order as "PICKED UP" until you have the order in your car and are ready to go en route to the delivery location. 

  • The Skipcart App will navigate you to the drop-off address using Google Maps for Android users and Apple Maps for iOS users when you click the navigation .

By double-checking this following list you will be prepared to be successful today. 

  • Make sure your phone is charged

  • Make sure you have a charger in your car for your phone

  • Don't forget your hot/cold bags

  • Make sure you have a full tank of gas