Contactless Deliveries


For Contactless Delivery:

  • When you arrive at the drop off location, please select the "I'M HERE" event at the bottom of the screen. This will alert the customer of your arrival

  • Carefully place the order at the door, unless there are follow special drop off instructions in app or requested by the customer. 

  • Take a picture of the order at the door, or other designated area and upload into the Skipcart App

  • Ring the doorbell and/or knock on the door

Age Restricted Deliveries


For orders with age restricted items you will have to 

  • Verify that the person you are handing the items to is the customer and check their ID to verify they are 21 or over.

  • Once you do this, please click on the blue circle to signify that did so,

  • Then you will take a photo of the delivery and/or get the customer's signature

  • Please make sure that all pictures are clear and show the order and the area it was left in a proper manner

  • You can then mark the order as delivered


Signature Required Deliveries


Certain order types from merchants will require a signature. To ensure proper delivery, please follow these steps:

  • When you arrive at the drop off location, please select the "I'M HERE" event at the bottom of the screen. This will alert the customer of your arrival

  • This will take you to the next step of getting a signature and picture of the delivery

  • Please make sure that the signature is legible and clear.

  • If the customer is not comfortable signing your phone, you may sign for them using their name

  • Once completed you can then mark the order as delivered