Driver Support

Making Deliveries 13

• Understanding Stops and Tasks
• Accepting Deliveries - Single Order and Batched Deliveries
• Finding Your Pickup Location
• Completing Task - Picking Up Orders
• Completing Task - Dropping Off Orders

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Delivery Issues 3

• Issue With Pickup
• Restaurant can't find the order/Order not placed
• How do I report a serious health or safety emergency?

FAQ 8

• Navigation Apps
• Where Can I Deliver
• Where can I access my driver rating score?
• The Skipcart Guide
• Can I pickup multiple orders at once?

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Going Online 4

• Can I bring someone with me while I’m on a delivery?
• When and where are the most deliveries?
• Can I use other apps or receive personal calls while online?
• Making sure you are prepared to deliver

Scheduling Your Time Slots 1

• No More Time Slots!

From Pickup to Dropoff 7

• I have too many groceries to fit in my car, what do I do?
• The customers address is wrong, can I change the delivery location?
• Completing a delivery
• Canceling a delivery once you have swiped "Out for Delivery"
• In Case of an accident

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