If a restaurant cannot find the order or was not placed, try following these steps:
- Select Help and select the "Order or Store Unavailable."
- Ask the merchant if the order was received.
- If so, ask them to please confirm the order on their respective protocol (Ipad, Phone, POS and Order placer).
- If not, you can contact Skipcart Support by opening the chat bubble on the top left next to your profile picture.
- You can select the relevant reason in the app and cancel the delivery.
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