Driver Support

For orders that are still available, Skipcart allows drivers to see them on the map after a certain amount of time. This depends on the type of merchant, de...

Follow these steps to get to the store and collect your delivery After accepting an order, you can click on "Navigate"  tto head toward the...

Once you have arrived at the store use “I'M HERE” to alert the retailer and Skipcart that you have arrived at the pick up location. (For grocery d...

After starting your delivery there are a few things to remember. For some grocery orders, a timer will begin after sliding “PICKED UP“. This time is fo...

Contactless Deliveries For Contactless Delivery: When you arrive at the drop off location, please select the "I'M HERE" event at the b...

There are several reasons an order may need to be returned to the store including: Cold Chain Compliance timer runs out (Select retailers) Cold Chain...

Skipcart takes the health and safety of all members of our community very seriously. Customers have the ability to request contactless deliveries in order t...

We have redesigned the map screen to make it easier to know where to go to get orders. The new GREEN DOTS on the map are the areas of a zone where deliverie...

Queued Deliveries Queued delivery offers will come to your Skipcart app when you have arrived at your current dropoff location and are the best driver for ...

At Skipcart, we strive to provide the best experience to all audiences on our platform, which includes ensuring that customers know when their orders will b...