From Pickup to Dropoff

I have too many groceries to fit in my car, what do I do?
In an unusual circumstance you might pick up an order with an abundant amount of groceries. It’s okay, deliver what you can to the customer, and the rest of...
Fri, 15 May, 2020 at 1:01 PM
The customers address is wrong, can I change the delivery location?
You are allowed to change the delivery location if the address is wrong in the app. Please follow these steps when delivering to a different address than th...
Fri, 15 May, 2020 at 1:02 PM
Completing a delivery
When arriving at a delivery location, be sure to check the delivery information for any customer instructions and slide "Arrived at Dropoff" to le...
Fri, 15 May, 2020 at 1:03 PM
Canceling a delivery once you have swiped "Out for Delivery"
Once you have accepted a delivery and used "Swipe After Pickup" you are unable to cancel a delivery at that point. Please follow the below steps i...
Fri, 15 May, 2020 at 1:02 PM
In Case of an accident
FIRST, IN AN EMERGENCY SITUATION, PLEASE CALL 911.   SECOND, the safety of all the Skipcart Drivers on our platform is our top priority . If you have been ...
Fri, 20 Aug, 2021 at 12:30 PM
Long Wait Times
We apologize for any long wait at a restaurant due to the food being delayed. Merchants do get busy, especially during peak times. In the case of these wait...
Fri, 20 Aug, 2021 at 12:11 PM
Pick Ups and Drop Offs with Alcohol and Tobacco
At times, you may get orders containing alcoholic beverages or tobacco products.  The following information is intended to help you lawfully deliver tobacco...
Fri, 20 Aug, 2021 at 12:31 PM