What is a Catering Order?

Modified on Wed, 12 Jun 2024 at 10:27 AM

Catering orders are higher-paying delivery opportunities of prepared, ready-to-eat, meals for groups. Since catering events are important, here are some key best practices to keep in mind:

Time Sensitivity

Because catering orders are typically for large groups and special occasions, it is crucial to be on time at the pick-up location and drop-off location: 

  • Pick up the food from the restaurant 5-10 minutes before the pick-up time shown in the Skipcart app 

  • Deliver meals to customers 5-10 minutes before the delivery time shown in the Skipcart app. 

Arriving 15 minutes too early risks serving cold food to customers, while delivering 15 minutes too late can create unnecessary stress for event planners.

Food Set Up

All catering orders require the food to be unpacked and laid out, allowing customers to dig into their delicious meals. Setting up the food allows customers to easily view and enjoy the available food options and access everything they need, including serving utensils and plastic ware.


To successfully deliver catering orders, restaurants may require drivers to have multiple insulated bags and a small pushcart. These bags make it easier for drivers to transport large amounts of food while keeping the order hot and fresh. Insulated bags do not need to be Skipcart branded.

Don’t have insulated bags? You can buy affordable insulated bags from Amazon.

Need Help?

If you experience issues during your catering delivery, please chat with Driver Support in the Skipcart app. 

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