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Account & Payment
Driver Account
5
Changing / Resetting Password
Add / Update Vehicle Information
Add / Update Banking info
Update Account Info
Update / Change Address
Payments
5
Bonuses / Promotions
Tips
Delivery Cancellation Fee
Tolls / Parking Fees / Parking & Traffic Tickets
Taxes
I can't sign in or go online
3
Can't sign in
I'm unable to go online (iOS)
I'm unable to go online (Android)
Changing Account Settings
15
Resetting your password
Updating your banking info
I want to update my account information
Updating Your Profile
Turn off text or e-mail updates
See all 15 articles
Updating vehicles & documents
4
How to add vehicle information
Update my vehicle color
Update my license plate
Update my vehicle make and model
Getting Paid
9
I need help setting up or changing my direct deposit?
Why are my weekly earnings and available balance different?
Skipcart Pay Model?
My direct deposit is late or missing
When am I paid each week?
See all 9 articles
Promotions
5
Orders with Bonuses
Bonus Programs
What is a promotion period?
When are promotions and guarantees paid?
April 11 - April 19 United Supermarkets/Market Street Bonus
Taxes
3
Taxes
Common Driver Tax Questions
Common Skipcart Tax Questions: 1099-MISC 2019
Delivery Fees
6
Where can I see my delivery earnings?
How does tipping work?
What is a delivery cancelation fee?
A delivery is missing from my Skipcart Dashboard
Who pays for tolls?
See all 6 articles
Background Checks
10
What does the background check look for?
What is the screening process?
How do I dispute the information in my background check?
What is a new offense notification?
How long will my background check report take?
See all 10 articles