Driver Support

I can't sign in or go online 3

• I'm unable to sign in
• I'm unable to go online (iOS)
• I'm unable to go online (Android)

Changing Account Settings 7

• Updating your banking info
• Resetting your password
• Driver Profile Photos
• I want to update my account information
• I want to drive in a new city

See all 7 articles

Getting Paid 13

• Adding and changing bank info
• When am I paid each week?
• My direct deposit is late or missing
• Skipcart Pay Model?
• Electronic Tips

See all 13 articles

Background Checks 0

Tipping 0

Making Deliveries 9

• Accepting Deliveries
• Finding Your Pickup Location
• Where Can I Deliver
• Going Online
• Finding Available Deliveries

See all 9 articles

Car Issues 1

• I have too many groceries to fit in my car, what do I do?

Scheduling Your Time Slots 7

• Booking Time Slots
• Confirmed Slots
• Waitlisted Slots
• Removing A Scheduled Time Slot
• Driver Reliability

See all 7 articles

FAQ 3

• How long do we have to accept orders?
• Can I pickup multiple orders at once?
• Can I bring someone with me while I’m on a delivery?

Bonuses 1

• Orders with Bonuses

Important Information 5

• Delivering Alcohol
• Making Safe Deliveries
• Customer Interactions
• Vehicle Cleanliness
• Background check

Privacy policy 1

• Banking Terms and Conditions

Opt-out policy 0

Walmart Employees 2

• Can I work for Skipcart?
• Will my driver’s score be affected if I don’t accept deliveries at Walmart because I work at that store?

Updating Profile 1

• How to add/edit Vehicle Information

FAQ 1

• Downloading the App

Getting Started 3

• Video - The Process - Booking Time Slots and Making Deliveries
• Video - Booking Time Slots
• Video - First Time Logging In

Weather 1

• Bad weather

Incomplete orders 2

• I forgot an item in my car after I delivered, what should I do?
• The customer is missing an item, what should I do?

Late delivery 1

• I’m going to be late for a delivery. what can I do?

Order issues 1

• Delivery has no name after I have accepted

FAQ 2

• Can I change my email?
• Where can I access my driver rating score?

Delivery Process 1

• How long do we have to accept orders?

Delivery Issues 0

Videos 5

• How to Skipcart
• First TIme Logging in
• Returns
• Updating your Profile
• Booking Time Slots